Despite emailing and not getting a reply, I still haven't received my order. And now with lily 4 more days to go before total nail go on strike again it looks like I won't have a present fir my daughter on Christmas day. And this was all she asked me for. So I will have to give her toiletries without the bag. Very disappointed.
Our team have checked your order and we can see that it is actually arriving well within our standard 10 working day window and is due to be delivered today. We have very carefully managed our deliveries during this very challenging time, and despite the adverse weather and ongoing strikes, all our orders have arrived within our timeframe due to the hard work and diligence of our team. I'm really sad to see you've left us a one star review. As a small business with very little marketing budget we are very much reliant on reviews and in this case it seems unfair to be judged harshly when we delivered on our promise.
Very pleased with it, nice looking gift
I'm so pleased you're happy with it, thanks for the review!
A birthday present for my daughter who was absolutely delighted Said it was what she wanted and was perfect 🤩
I'm really pleased your daughter loved her vanity case, thanks for letting us know
Wonderful case and make up bag in a beautiful design. I had been looking for a replacement for sometime and this ticked almost all the boxes. I would have liked a few internal pockets for small items but there are none, hence only 4 stars, otherwise this would have been perfect! Love it nonetheless 🙂
Hello Sarah,Thanks for your thoughts here. As you said this bag is designed to be one large compartment as opposed to our multiple compartments beauty bags as I found that some customers preferred his option. I will certainly consider your comments when designing the next vanity case. Happy packing!Victoria
Even better in the 'flesh'!
Hi Sally,Thank for your review of our vanity case. We can tell you are lovely this beauty bag and we hope you enjoy organising your beauty products in your set.Victoria